Shipping policy
Shipping Policy
Processing Time
Orders are prepared and shipped within 1–2 business days. High‑value or specialty items may require additional handling time.
Shipping Services
We offer a range of shipping options depending on item type and destination. Delivery times vary by carrier and location.
Tracking
Tracking is provided for all eligible shipping services. Economy or untracked services may be used for low‑value items when specified in the listing.
Shipping Costs
Shipping fees are calculated at checkout unless otherwise stated. Free or discounted shipping may apply to select items or promotions.
Address Accuracy
Buyers are responsible for ensuring their shipping address is correct at checkout. Orders shipped to an incorrect address due to buyer error cannot be refunded.
Local Pickup
Local pickup is available by appointment. Please contact us after purchase to arrange a time.
Lost or Damaged Packages
If an item arrives damaged, please contact us within 48 hours with photos of the packaging and item.
Lost packages are handled according to the carrier’s policies.